How much do NuTalk's unlimited AI calls cost?+
NuTalk SMB is $299 USD a month for unlimited AI calls on your own local phone line through the AiBox, one call at a time per line; you order it online from your dashboard, and the AiBox installation, $149 USD one time, is quoted and billed separately. NuTalk Call Center, from $599 USD a month and sold through our sales team, covers unlimited AI calls for campaigns, outbound and inbound, on your own PBX or phone system, with no AiBox. Connection to your PBX or phone system (SIP) or Zoom Phone is scoped and set up with our team. Simultaneous-call capacity, phone numbers, carrier usage and hardware are confirmed for your package. Fair use applies: we review usage above 5,000 minutes a month per line.
Does unlimited calling mean unlimited calls at the same time?+
No. Simultaneous calls depend on your assigned voice capacity and telephone lines. A single physical analog line can carry one call at a time, even when several AI extensions are configured.
Are phone numbers and premium services included?+
Confirm the selected package. Phone numbers, carrier usage, hardware and premium voice or inference services may be charged separately. Fair use applies: we review usage above 5,000 minutes a month per line. The flat plans and pay as you go have different terms.
Can I keep my existing number?+
Depending on the line and carrier, evaluate supported forwarding, number provisioning or a NuTalk AiBox connection. Verify compatibility and call routing before changing service.