AI customer service platform
NuTalk handles inbound customer contact on real phone lines and WhatsApp, answers the question, takes the action, and hands off to a person when the case needs one.
For support teams that need consistent coverage, bilingual service, and auditable records without expanding a per-seat call center.
Attach phone lines and WhatsApp Business to one agent configuration.
Set what the agent answers, what it acts on, and when it escalates.
Use transcripts and quality scores to tune the agent over time.
After hours
and weekends
Answers after hours and on weekends.
Flat
pricing
Unlimited AI calls on NuTalk's flat plans. Package limits and fair use apply.
Realtime
response
Fast replies with natural interruption on calls.
/01
Order status, hours, appointment changes, account questions. NuTalk answers these on the first contact, takes the action, and only escalates when the case is genuinely complex.
/02
Support quality depends on being able to review what happened. NuTalk records, transcribes, and summarizes each conversation, then scores it against goals and competencies.
MEASURABLE OPERATIONS
Nutalk is not just a voice layer. Every call leaves a recording, transcript, summary, and quality score for sales, support, and management.
APPOINTMENTS
Confirmed times and next steps.
CONTROL
Rules by channel, campaign, and tenant.
EVALS
Quality and outcomes per call.
PRICING
Fair use applies: we review usage above 5,000 minutes a month per line.
FAQ
Yes. NuTalk runs AI customer service on real phone lines with realtime responses, and on WhatsApp, keeping one record per customer.
Yes. On rules you define, NuTalk passes the conversation to your team with the transcript and summary, so complex or sensitive cases reach a person.
NuTalk's flat plans charge one monthly price for unlimited AI calls, because speech recognition and the language model for your calls run on servers we operate, not on a per-minute vendor. Simultaneous-call capacity, numbers, carrier usage and hardware are confirmed for your package, and premium voices may be billed separately. Fair use applies: we review usage above 5,000 minutes a month per line. WhatsApp messages also incur Meta's fees.
RELATED PAGES
AI voice agent for customer service
NuTalk AI voice agent for customer service answers support calls, resolves common issues, and hands off to a person. Unlimited AI calls; fair use applies.
AI call center
Nutalk helps teams automate inbound and outbound call center workflows with AI voice agents, WhatsApp follow-up, analytics, and evaluations.
WhatsApp AI chatbot
NuTalk WhatsApp AI chatbot qualifies leads, answers questions, and books appointments on WhatsApp Business, linked to your calls. Bilingual, plans start free.
Configure and test your agent. Confirm the lines, capacity and integrations in your selected plan.
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