AI outbound calling, by your rules
Import contacts from a CSV, HubSpot or Kommo. The AI agent calls inside your hours, retries by outcome, skips anyone marked do-not-contact and writes each result back to HubSpot or Kommo.
NuTalk Call Center from $599 USD/mo · Pay as you go starts free
How it works
How an AI call campaign runs
Build the sequence once. NuTalk runs it for every contact on the list.
Import contacts
Upload a CSV, add them through the API, pull them from HubSpot or Kommo, or send leads in by webhook.
Draw the workflow
Voice call, wait, WhatsApp template, update stage, and a branch for each call outcome.
Launch inside your hours
NuTalk dials within your calling hours, at the pace your simultaneous-call capacity allows.
Review every call
Each call is recorded, transcribed, summarized and scored against your goals after the call.
What it does
Campaign controls
Calling hours and holidays
Choose the days, hours and time zone each campaign may call, and skip the dates you pick.
Retries by outcome
Choose which outcomes get another try (no answer, busy, voicemail or a failed call), how many tries and how far apart.
Callbacks on request
When a contact says “call me tomorrow at 5”, the agent schedules the callback for that time.
Do-not-contact in every campaign
Once a contact is marked do-not-contact (by AI call analysis, your team or the API), NuTalk skips them in every campaign, not only this one.
Pause without double-dialing
Pause at any point and resume where you left off. Nobody gets the same call twice.
Results in HubSpot or Kommo
Workflow steps write the call, notes and the pipeline stage back to the CRM record.
Before you launch
Consent and calling rules
Outbound AI calls are regulated, and you decide who gets called. NuTalk applies your calling hours, retries and do-not-contact list; consent and the lists you upload are yours.
- United States: AI-voice calls to mobile numbers, business contacts included, and to home lines need prior express consent; marketing calls need it in writing.
- Mexico: check the REPEP registry before marketing calls to consumers.
- A contact marked do-not-contact is skipped in every campaign.
General information, not legal advice. Talk to your counsel before you launch.
Plans
Which plan runs your campaigns
Campaigns work on every plan. What changes is where the calls go out from and how many run at once.
- Calling hours, retries and do-not-contact
- HubSpot and Kommo write-back
- Recordings, transcripts and summaries
Pay as you go
Start free$0 / month · USD
Free credits to start, then minutes as you need them. The option if you only want a NuTalk number.
Included
Calls go out from a NuTalk number in the US or Mexico and use credits.
NuTalk SMB
Self-serve$299 / month · USD
Unlimited AI calls on your own line through the AiBox, one at a time; fair-use review above 5,000 min/mo per line.
Included
One call at a time on your AiBox line, so a list moves call by call.
NuTalk Call Center
Sales-assistedFrom $599 / month · USD
Unlimited AI calls for campaigns, outbound and inbound; fair-use review above 5,000 min/mo per line.
Included
Made for campaigns: simultaneous calls are sized for your package.
- AiBox installation for NuTalk SMB: $149 USD one time, quoted and billed separately.
- Connection to your PBX or phone system (SIP) or Zoom Phone is scoped and set up with our team.
- Simultaneous-call capacity, numbers, carrier usage and hardware are confirmed for your package. Fair use applies: we review usage above 5,000 minutes a month per line.
Limits
What it doesn't do
- It isn't a dialer for human agents: the AI agent holds every conversation.
- It doesn't leave voicemail messages on purpose. On calls from a NuTalk number, it detects voicemail and follows your retry rules. On an AiBox line it can't tell an answering machine from a person, so the agent may speak into the contact's voicemail.
- It doesn't change your caller ID to match each contact's area code.
- It doesn't put a person on the line mid-call. Your team gets the recording, transcript and summary.
- It reads only campaign calls for an opt-out, not calls placed by hand or through the API.
FAQ
Outbound calling questions
What is AI outbound calling?
In AI outbound calling, an AI voice agent places the calls: it dials a contact list, holds the conversation, qualifies or books, and logs the outcome. A campaign adds the rules around it: when to call, how often to retry, what to send next and when to stop calling someone.
How many calls run at the same time?
As many as your package's simultaneous-call capacity allows. The campaign dials at that pace and queues the rest, so a longer list takes longer. On NuTalk SMB that's one call at a time per line. You can also cap calls per hour and per day.
Does it leave voicemail messages?
Not on purpose: there's no step that leaves a message. On calls from a NuTalk number, NuTalk detects voicemail, hangs up and follows your retry rules. On an AiBox line it can't tell an answering machine from a person, so what the agent says may be recorded in the contact's voicemail. If you want the contact to get a message, add a WhatsApp template step after a missed call.
Can a campaign send WhatsApp messages?
Yes. Add a WhatsApp template step anywhere in the workflow, for example after a missed call. It sends through the official WhatsApp Business Platform; templates need Meta's approval, and Meta's fees apply.
Does it work with HubSpot and Kommo?
Yes. Enroll contacts from HubSpot or Kommo, and workflow steps write the call, notes and pipeline stage back to the record. Other CRMs connect through the REST API.
Is AI cold calling legal?
It depends on who you call and where. In the US, AI-voice calls to mobile numbers, business contacts included, and to home lines need prior express consent, and marketing calls need it in writing. In Mexico, check the REPEP registry before marketing calls to consumers. Leads who agreed to be called are the usual starting point. This is general information, not legal advice; talk to your counsel before you launch.
Which plan do I need for campaigns?
NuTalk Call Center, from $599 USD a month through our sales team, is built for campaigns: unlimited AI calls, outbound and inbound, on your own PBX or phone system. Connection to your PBX or phone system (SIP) or Zoom Phone is scoped and set up with our team. Fair use applies: we review usage above 5,000 minutes a month per line. You can also start free on pay as you go and call from a NuTalk number, which has a monthly price and uses credits for calls, or call one contact at a time on NuTalk SMB ($299 USD a month).
Launch your first call campaign
Tell us about your lists and your phone system, and we'll scope the connection with you. Or start free on pay as you go and add a NuTalk number at its monthly price, with calls on credits.