AI phone answering that books the appointment
An AI agent picks up your calls in English or Spanish, on a NuTalk number or your own line. It answers questions, books in your calendar and takes a message when it can't help.
Starts free on pay as you go · NuTalk SMB $299 USD/mo on your own line
What is AI phone answering?
AI phone answering puts an AI voice agent on your business line instead of voicemail or a phone tree. It holds a real conversation, answers from your business information and gets things done: it books the appointment or takes the message for your team.
Every call leaves a recording, a transcript and a short summary for your team.
How it works
How a call goes
It picks up
With your greeting, in English or Spanish.
It answers questions
Hours, services, prices and policies, from the information you give it.
It books or takes a message
It checks real availability before it offers a time. If it can't help, it takes the caller's details so your team can follow up.
Your team gets the context
The recording, transcript and summary land in your dashboard after the call.
What it does
What it handles
The agent works from your information and your real calendar, not from a script.
Answers from your business information
Add your hours, services, prices and policies. The agent answers from them in plain language.
Books, moves and cancels appointments
With real availability from NuTalk scheduling, Google Calendar, Outlook or Cal.com.
Takes messages for your team
When it can't help, it takes the caller's details, and your team follows up from the transcript and summary. Callbacks at a time the caller asks for can be turned on with our team.
Remembers returning callers
It recognizes a returning number and picks up where earlier calls left off.
Plans
On a NuTalk number or your own line
Every plan answers calls. What changes is the line it answers on and how you pay.
- Recordings, transcripts and summaries
- Booking in NuTalk scheduling, Google Calendar, Outlook or Cal.com
- English and Spanish on one agent
Pay as you go
Start free$0 / month · USD
Free credits to start, then minutes as you need them. The option if you only want a NuTalk number.
Included
On a NuTalk number, with minutes you buy.
NuTalk SMB
Self-serve$299 / month · USD
Unlimited AI calls on your own line through the AiBox, one at a time; fair-use review above 5,000 min/mo per line.
Included
On your own landline through the AiBox, one call at a time.
NuTalk Call Center
Sales-assistedFrom $599 / month · USD
Unlimited AI calls for campaigns, outbound and inbound; fair-use review above 5,000 min/mo per line.
Included
Next to your campaigns, on your phone system once our team sets up the connection.
- AiBox installation for NuTalk SMB: $149 USD one time, quoted and billed separately.
- Connection to your PBX or phone system (SIP) or Zoom Phone is scoped and set up with our team.
- Simultaneous-call capacity, numbers, carrier usage and hardware are confirmed for your package. Fair use applies: we review usage above 5,000 minutes a month per line.
Limits
What it doesn't do
- It doesn't hand a live call to a person. It takes the caller's details, and your team picks up from the transcript and summary.
- It answers on NuTalk numbers and on compatible analog landlines through the AiBox. Your own phone system or Zoom Phone is a NuTalk Call Center setup, scoped and set up with our team.
- Each AiBox line takes one call at a time, the same as your landline today.
FAQ
Phone answering questions
Can I keep my phone number?
Yes. On NuTalk SMB, the AiBox connects a compatible analog landline, so you keep your number and carrier; each line takes one call at a time, and the installation is quoted and billed separately. On NuTalk Call Center, the connection to your PBX or phone system (SIP) or Zoom Phone is scoped and set up with our team. On pay as you go, you get a US or Mexico number in the dashboard; Mexican numbers need regulatory documents.
How many calls can it answer at once?
On the AiBox, each line takes one call at a time, the same as your landline today. On NuTalk numbers and on NuTalk Call Center, your package sets how many calls run at the same time.
Can it pass a call to someone on my team?
No. It doesn't hand a live call to a person. When it can't help, it takes the caller's details, and your team sees the recording, transcript and summary of the call in your dashboard.
Which calendars does it book in?
NuTalk business scheduling, which syncs with each host's Google Calendar or Outlook; NuTalk clinic scheduling, which checks your doctors' Google Calendar or Outlook so it doesn't offer a time they're busy; or Cal.com. The agent checks real availability before it offers a time, and it can also move or cancel appointments.
Where do my calls run?
On NuTalk SMB and NuTalk Call Center, speech recognition and the language model for your calls run on servers we operate in Mexico and Texas, US. On pay as you go, the language model runs on vetted cloud partners. Voices are generated with cloud TTS.
How much does it cost?
Pay as you go starts free, and you buy minutes as you need them; it's the option if you only want a NuTalk phone number. NuTalk SMB is $299 USD a month for unlimited AI calls on your own line through the AiBox, one call at a time per line; the AiBox installation, $149 USD one time, is quoted and billed separately. NuTalk Call Center starts at $599 USD a month through our sales team. Fair use applies: we review usage above 5,000 minutes a month per line.
Put an AI agent on your phone line
Request a demo, then build your first agent for free. Move to a flat plan when the calls add up.