Voice AI for customer service
NuTalk puts a voice agent on your support line to answer common questions, take the action, and hand off to a person when the case needs one.
For support teams that want to deflect volume with resolution, not a frustrating menu, while keeping human escalation ready.
Forward your support number to a NuTalk number, or connect an analog landline through the NuTalk AiBox.
Set what the agent resolves and exactly when it hands off.
Score calls with evals and refine the agent from transcripts.
Realtime
response
Natural support voice with barge-in on real lines.
24/7
coverage
Answer support calls without expanding headcount.
Flat
pricing
Unlimited AI calls on NuTalk's flat plans. Package limits and fair use apply.
/01
Most support calls repeat: status, hours, changes, and account questions. NuTalk answers these on a real line, takes the action, and reserves your team for the hard cases.
/02
When a call needs a person, the handoff should be clean. NuTalk passes the conversation to your team with its context, so the customer does not repeat themselves.
MEASURABLE OPERATIONS
Nutalk is not just a voice layer. Every call leaves a recording, transcript, summary, and quality score for sales, support, and management.
APPOINTMENTS
Confirmed times and next steps.
CONTROL
Rules by channel, campaign, and tenant.
EVALS
Quality and outcomes per call.
PRICING
Fair use applies: we review usage above 5,000 minutes a month per line.
FAQ
Yes. NuTalk answers the question and takes the action, from rescheduling to CRM updates, and only escalates complex cases.
Yes. On rules you define, NuTalk passes the conversation to your team with the transcript and summary, so the customer does not repeat themselves.
NuTalk's flat plans charge one monthly rate for unlimited AI calls, so support volume does not turn into a per-minute bill. Simultaneous-call capacity, numbers, carrier usage and hardware are confirmed for your package, and premium voices may be billed separately. Fair use applies: we review usage above 5,000 minutes a month per line.
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