nutalk
WhatsApp automation
WhatsApp automation

WhatsApp automation connected to your voice agents

Nutalk keeps phone calls and WhatsApp conversations in one workflow so teams can follow up faster, capture more context, and continue the conversation where customers already respond.

Especially useful in Mexico and Latin America, where WhatsApp is often the main channel for sales and service follow-up.

Live workflow

Call to action

Running
1

Capture intent

Start from a message, missed call, campaign, or inbound phone conversation.

2

Continue context

Use the same contact and campaign data across the conversation.

3

Sync the result

Update the CRM, trigger a reminder, or schedule the next action.

One

conversation record

Calls, messages, transcripts, and outcomes stay together.

CRM

sync

Update contacts, deals, and campaign status.

Campaigns

ready

Use WhatsApp follow-up after inbound or outbound calls.

Follow up where customers answer

Nutalk can continue a phone conversation over WhatsApp, send next steps, capture documents, or remind a prospect about an appointment.

  • Lead qualification by message.
  • Appointment reminders and confirmations.
  • CRM notes, tags, and campaign enrollment.

Unify voice and messaging

A missed call, answered call, and WhatsApp follow-up should not live in separate tools. Nutalk keeps them tied to the same contact and agent workflow.

  • Shared contact history across channels.
  • Agent-specific instructions and variables.
  • Analytics across calls and messages.
Measurable operations

Every conversation becomes an operating record

Nutalk is not just a voice layer. It creates useful data for sales, support, management, and operations.

Appointments

Confirm times and next steps.

Control

Rules by channel, campaign, and tenant.

Evals

Measure quality and outcomes per call.

Frequently asked questions

Quick answers for teams evaluating whether this workflow fits their operation.

Is WhatsApp automation different from a normal chatbot?

Yes. Nutalk connects WhatsApp to calls, campaigns, CRM data, appointment booking, and performance evaluation.

Can WhatsApp follow up after a phone call?

Yes. Calls and WhatsApp can be linked so the agent can continue the journey after the call ends.

Can WhatsApp conversations use local inference?

Nutalk can route message workloads based on tenant capacity and configured runtime policy.

WhatsApp Automation for Leads, Appointments, and Follow-up | Nutalk